Training a Global Organization on User-Centered Design
A global organization desired to approach their programming and operations through a more customer-focused lens. The client engaged our firm to support their customer-facing teams
We are a mission-driven consulting firm creating positive change by delivering value for our clients, investing in our employees, and solving tough problems that benefit our local and global communities. We ground our approach in empathy, enabling our team members to better hear our customers’ challenges and work together to develop effective solutions.
