Digitizing how organizations connect with their ecosystem of partners
Engaging your partner or customer ecosystem is challenging. Staff spending inordinate amounts of time sifting through emails, calls, and meetings, and reviewing countless engagement opportunities to find the best way to leverage their outside ecosystem to meet internal organizational needs. There is a better way.
Pathfinder is a double-sided platform with multiple use cases (Innovation, Procurement, Grant awards, etc.) and deployment models (Rios services + Platform of choice). Pathfinder customizes and streamlines engagements between complex organizations and their customer or partner ecosystem.
We bring together Human-Centered Design practitioners and platform developers to design and configure a solution that optimizes the value of your ecosystem (vendors, customers, innovators, and others) engagements.
How we help you better engage your ecosystem
- Develop, build and configure a solution to seamlessly integrate into your systems and processes
- Manage the change process to ensure maximum user adoption
- Manage the program (including governance, reporting, marketing, process improvement) to drive the best outcomes possible across your enterprise
- Offer tailored software to best suit your ecosystem objectives
Capabilities
Services
- branding
- business requirements gathering
- change management (training and onboarding)
- configuration
- Human-Centered Design
- marketing
- program management
- rapid prototyping
- software development
- software licensing (as needed)