The Rios Way is
1. The mindset you bring to every project
2. A specific approach to understanding and solving problems
3. How you work and communicate with your team
“I appreciate leadership’s investment in me as a professional. I first joined Rios, I was so nervous to speak up in meetings. After constant coaching and opportunities for development, I find myself having developed the skillset to dig into complex challenges and confidently defend my perspective—even in front of senior clients and in company-wide meetings!”
A Mindset You Bring to Any Project
Empathetic
How do I remove assumptions and get closer to understanding our clients, their customers and employees, and my colleagues?
Iterative
How can I get feedback quickly and affordably to create or refine an idea, process, or prototype that the client can use?
Flexible
How can I follow the process but also ensure that our solution is appropriately contextualized and responsive to unexpected changes?
Hypothesis-Driven
What is my perspective on the problem, and how am I going to test it?
Transformative
How can I push the organization to approach problems differently, create buy-in, and set strategic goals that move them forward?
A Specific Approach to Understanding and Solving Problems
Human-centered design (HCD) is the problem-solving methodology we use to help clients understand their customers and develop products, services, and experiences that meet their unique needs.
How You Work & Communicate with Your Team
Project Rhythms
Constant Pressure Testing
Use rhythms and other opportunities to collaborate and push your logic until you ask the right questions (and find the right answers)
Individual Rhythms
Receive constant feedback from your supervisor (bi-weekly) to develop your core consulting competency skills of problem framing, synthesis, communication and relationship-building
Standard Communication
Use Situation Complication Question Answer (SCQA) to create an effective, consistent, and uniform communication structure
Team Spotlight
My time at Rios has been like gaining another graduate degree. After working across practice areas and receiving constant feedback from peers and leadership, I feel I have the tools—from problem framing to quantitative analysis to project management—to solve any challenge.