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IT Operations Advisory

This domain focuses on optimizing and managing the day-to-day activities and infrastructure required to support an organization’s IT environment, as well as on fostering a collaborative environment where software development, IT operations, and security teams work together to automate and integrate the processes of software creation and deployment.

  • IT Service Management advisory helps align IT services with the needs of the business and streamline processes like incident management, change management, and service request management. We also streamline and enhance the processes and tools used for IT support services to ensure timely and effective resolution of end-user issues.
  • DevOps Transformation and DevSecOps Integration which emphasizes collaboration, continuous improvement, and automation. Our advisory services help in breaking down silos between development and operations teams, enabling faster and more reliable software delivery. In addition, we embed security practices into the DevOps process. Consultants help integrate automated security checks into the CI/CD pipeline to ensure that security is considered at every stage of software development, rather than as an afterthought.
  • CI/CD Pipeline Development to automate the building, testing, and deployment of software, thereby increasing speed and efficiency.
  • Data /Cloud Platforms Management consultants provide strategies for the effective management of data center resources, virtualization, consolidation, and cloud computing. We guide organizations in managing and optimizing cloud resources, including infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS) offerings
  • Infrastructure, Cloud and Network Management solutions assist in our clients’ management and maintenance of essential operational components such as policies, processes, equipment, data, human resources network infrastructure to ensure reliable connectivity, data transfer, and communications.
  • Technology Vendor Selection and Management. We provide guidance on the selection and management of third-party vendors, ensuring that service level agreements (SLAs) and contracts are met. In fact, one of our key accelerators – is an AI-enabled solution to vendor selection that is capable to predicting propensity of a third-party to be a successful addition to your technology eco-system